Access and Facilities at Soho Place Theatre

The building is step-free from the street to the foyer, and two lifts go from there to every level. Every level has step-free seats.

Access bookings are handled by the venue's own team, not by us.

Getting in and getting to your seat

Come in through the main entrance on Soho Place for the lifts. There's no step from the street into the foyer, and from there the lifts serve the Stalls, both balconies and the fifth floor. The venue suggests arriving 45 minutes before the show if you're using the access seats, to give you time to get settled.

If you're using the stairs, it's:

• Stalls: 28 steps up from the street
• First Balcony: 46 steps up
• Second Balcony: 64 steps up

Reaching a level without stairs isn't the same as reaching every seat on it easily. The two outer rows of the Stalls are raised high seats that you have to climb into, and they're not recommended for anyone with limited mobility.

From Tottenham Court Road station, the step-free exit is about four minutes' walk from the door.

Wheelchair and transfer seating

Wheelchair spaces and transfer seats are in the Stalls and on the First Balcony, with a companion seat next to each, and they're available for every production. Their exact positions change with each production's layout.

Access seats, and any access concessions, are booked through the venue's own access team.

Seats for blind, partially sighted, deaf and hard of hearing visitors

The venue holds seats in the central rows of the Stalls for visitors who are blind or partially sighted, or deaf or hard of hearing, and end-of-aisle seats in the Stalls.

Hearing support

The theatre has a Sennheiser system with 20 headsets and 10 body packs with neck loops, first come, first served. The body packs have a 3.5mm jack, so if you use a cochlear implant or a bone-anchored hearing aid you can plug in directly. The system isn't Bluetooth compatible.

Captioned, signed and audio-described performances

The theatre runs audio-described, captioned, BSL-interpreted and relaxed performances, and some it calls Chilled performances. Who's Afraid of Virginia Woolf? has one BSL-interpreted, one audio-described and one captioned performance, each at a Saturday matinee, and the dates are on the show's page.

Assistance dogs

Guide dogs and hearing dogs are welcome, and a seat at the end of a row gives them the most room. The theatre can also look after up to two dogs during the performance, which needs arranging when you book.

Accessible toilets

There's a unisex accessible toilet on every level, including the foyer. It's the only toilet on the Stalls level.

Bars

There's a bar on every level. The ground-floor bar is the big one, open from 90 minutes before each performance until 11pm, with cocktails, draught beer and light snacks. The bars on the Stalls, First Balcony and Second Balcony open 45 minutes before. Nica's Bar is up on the fifth floor, reached by lift only.

You can order your interval drinks at any bar before the show, and staff can bring drinks and snacks to your seat if getting to a bar is difficult.

Inside the theatre it's snacks only: crisps, sweets, chocolate and ice cream, and no hot food.

Toilets on every level

• Foyer: Ladies, Gents and an accessible toilet
• Stalls: the accessible toilet only, so the nearest Ladies and Gents are one floor down in the foyer
• First Balcony: Ladies, Gents and an accessible toilet
• Second Balcony: Ladies, Gents and an accessible toilet

Bags, coats and security

There are security checks on the way in. The free cloakroom is on the ground floor, opens 45 minutes before the show, and takes coats, bags and suitcases, which are searched first. Any bag bigger than A4 has to go in the cloakroom.

The auditorium is fully air conditioned.

Tips for the night

• Order your interval drinks before the show and they'll be waiting for you.
• Bring a bottle of water or a soft drink in a plastic bottle or carton if you like. Glass and outside alcohol aren't allowed in.
• Leave the flowers at home, so no bouquet for a performer, and bring ordinary glasses rather than smart glasses. Neither is allowed in, and nor are glass or sharp objects.
• At the end, the stairs get busy. If you're not in a hurry, wait a few minutes, or use a lift.

Call us on 020 7193 9050 for group bookings.